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TOPIC: Log In

Log In 2 months 2 days ago #3823

  • Oldvolt
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Hi to All
I set my account up using my laptop I can sign into my account via my laptop
I also downloaded the android app to my tablet but I cannot log in from my tablet any help would be appreciated
thanks
Oldvolt
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Log In 2 months 2 days ago #3824

  • EasyIoT
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Oldvolt wrote:
Hi to All
I set my account up using my laptop I can sign into my account via my laptop
I also downloaded the android app to my tablet but I cannot log in from my tablet any help would be appreciated
thanks
Oldvolt

In Web interface you can login with username or email and password. In mobile application you can login only with username and password. Maybe your this is problem.
You can see username at the top left corner of WEB appication when you are logged in.
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Log In 2 months 2 days ago #3825

  • Oldvolt
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Thanks for the reply
When I open up the app on my tablet I enter the username and password and
thee following message is "Login to Easy IoT Cloud Failed" is it possible to cancel and set up the account again
Thanks
Oldvolt
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Log In 2 months 2 days ago #3826

  • EasyIoT
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Oldvolt wrote:
Thanks for the reply
When I open up the app on my tablet I enter the username and password and
thee following message is "Login to Easy IoT Cloud Failed" is it possible to cancel and set up the account again
Thanks
Oldvolt

Ok, it seems this is not the reason.
Can you email me your username and password and we will check? Later you can change password.
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Log In 2 months 2 days ago #3827

  • Oldvolt
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Again Thank you
User name Xxxxx
Password xxxxxx

Admin edit: never post your username/password
Last Edit: 2 months 2 days ago by EasyIoT.
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Log In 2 months 2 days ago #3828

  • EasyIoT
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Oldvolt wrote:
Again Thank you
User name Oldxxx
Password xxxxxx

Admin edit: never post your username/password

It's working, but your username is not with capital letter.
The administrator has disabled public write access.
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