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Cloud service down???

7 years 6 months ago #3815 by rriss
Cloud service down??? was created by rriss
I just signed up yesterday and can log in to main page, but yesterday IoT-Cloud said login failure. Now today, IoT-Cloud page will not even load.

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7 years 6 months ago #3816 by EasyIoT
Replied by EasyIoT on topic Cloud service down???

rriss wrote: I just signed up yesterday and can log in to main page, but yesterday IoT-Cloud said login failure. Now today, IoT-Cloud page will not even load.


Hi, Cloud service is fine. I guess you login with invalid username and password too many times (WEB interface or MQTT API) and your IP is temporary banned.

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7 years 6 months ago #3818 by rriss
Replied by rriss on topic Cloud service down???
Ok... I figured out what I did wrong. I didn't realize you had to register twice. Once for iot-playground and once for the cloud. I was able to set up a new account from a different IP and get everything to work. Now...... is there any way I could get my current IP address "unbanned"?

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7 years 6 months ago #3819 by EasyIoT
Replied by EasyIoT on topic Cloud service down???

rriss wrote: Ok... I figured out what I did wrong. I didn't realize you had to register twice. Once for iot-playground and once for the cloud. I was able to set up a new account from a different IP and get everything to work. Now...... is there any way I could get my current IP address "unbanned"?


After some time IP is automatically unbanned.

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