SOLVED: Server problem? System is blocked.

5 years 8 months ago - 5 years 8 months ago #2942 by ArneiO
This morning, I cannot adjust any node. If I switch a relay, it switches back. If I move a fader, it is moved back after a second or so. Resetting modules does not fix it. Resetting Wifi access point (wireless router) does not fix it.
Seems to be a problem at server level.

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5 years 8 months ago - 5 years 8 months ago #2943 by EasyIoT

ArneiO wrote: This morning, I cannot adjust any node. If I switch a relay, it switches back. If I move a fader, it is moved back after a second or so. Resetting modules does not fix it. Resetting Wifi access point (wireless router) does not fix it.
Seems to be a problem at server level.


Everything seems normal. I've tested and it works ok. Did you try to clear browser cache? Cloud was upgraded yesterday.

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5 years 8 months ago - 5 years 8 months ago #2944 by ArneiO
I have the same problem from the Android app and from several browsers (iPad, PC). At work now, checking from work computer. Problem is still there.

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5 years 8 months ago #2945 by EasyIoT

ArneiO wrote: I have the same problem from the Android app and from several browsers (iPad, PC). At work now, checking from work computer. Problem is still there.


I have two accounts and it seems ok on both accounts. I believe you have problem.
Do you use automation? Try to disable automation temporary.
How do you access your sensors? MQTT or REST api?

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5 years 8 months ago #2946 by ArneiO

EasyIoT wrote:

ArneiO wrote: I have the same problem from the Android app and from several browsers (iPad, PC). At work now, checking from work computer. Problem is still there.


I have two accounts and it seems ok on both accounts. I believe you have problem.
Do you use automation? Try to disable automation temporary.
How do you access your sensors? MQTT or REST api?

Very strange. The problem affects all my modules.
I have automation on two modules. I disabled it all this morning but the problem persists.
I use MQTT on all modules.
From the behavior, it looks as if MQTT commands are constantly being issued from the server. I don't see what else could do this. I will check MQTT traffic this evening.
When I switch on a relay, that light goes on for one second or so, then the relay goes back and the light goes off. Same with faders. They stay for a second, then fade back.

If you want to see for yourself, send me an e-mail and I'll give you username and password.

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5 years 8 months ago #2947 by EasyIoT

ArneiO wrote:

EasyIoT wrote:

ArneiO wrote: I have the same problem from the Android app and from several browsers (iPad, PC). At work now, checking from work computer. Problem is still there.


I have two accounts and it seems ok on both accounts. I believe you have problem.
Do you use automation? Try to disable automation temporary.
How do you access your sensors? MQTT or REST api?

Very strange. The problem affects all my modules.
I have automation on two modules. I disabled it all this morning but the problem persists.
I use MQTT on all modules.
From the behavior, it looks as if MQTT commands are constantly being issued from the server. I don't see what else could do this. I will check MQTT traffic this evening.
When I switch on a relay, that light goes on for one second or so, then the relay goes back and the light goes off. Same with faders. They stay for a second, then fade back.

If you want to see for yourself, send me an e-mail and I'll give you username and password.


Please send me your username and password to Contact (at the bottom of page). I will check.

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