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TOPIC: Can't access to my login and can't reset PWD

Can't access to my login and can't reset PWD 6 months 3 days ago #3660

  • swisscore
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Hello

Since 1 week I can't access to my account, when I try to login the message I probably enter a wrong password or login come, and when I go to "reset" my password, always the message "you can't reset 2 times in less than 24h" come and I can't do anything else
The administrator has disabled public write access.

Can't access to my login and can't reset PWD 6 months 3 days ago #3661

  • EasyIoT
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swisscore wrote:
Hello

Since 1 week I can't access to my account, when I try to login the message I probably enter a wrong password or login come, and when I go to "reset" my password, always the message "you can't reset 2 times in less than 24h" come and I can't do anything else

I've checked in system log files. You are registered 9.1.2017 on old server. But somehow your user is not present on new server - this is the reason your login field. We suggest you to register again on new server.
The administrator has disabled public write access.

Can't access to my login and can't reset PWD 5 months 3 weeks ago #3685

  • zambre
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hi,

i ialso am having same problem, i created an account couple of days ago. i received verification link in my email and iu did respond.. i also have installed app on my android phone.

i noticed that i can log in from PC based web interface i can not connect from android apop. i get login error message.

i want to start using the service as soon as possible. please help,
The administrator has disabled public write access.

Can't access to my login and can't reset PWD 5 months 3 weeks ago #3686

  • EasyIoT
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zambre wrote:
hi,

i ialso am having same problem, i created an account couple of days ago. i received verification link in my email and iu did respond.. i also have installed app on my android phone.

i noticed that i can log in from PC based web interface i can not connect from android apop. i get login error message.

i want to start using the service as soon as possible. please help,

Hi, your email was not confirmed - this is the reason you can not login. We manually confirmed your account and now you can log in.
The administrator has disabled public write access.

Can't access to my login and can't reset PWD 5 months 3 weeks ago #3687

  • zambre
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thank you, yes now i can login. i am going to learn more about how to use the service
The administrator has disabled public write access.
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